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Service · Odour Control

Odour Control

Smoke, pet and damp odours destroyed at the source by IICRC Odour Control Technicians — not masked with fragrance.

Get a quote Call 0433 452 155
Technician setting up a HEPA air scrubber in an empty room for odour treatment
Hydroxyl generator running in an empty room during odour treatment
IICRC Certified Company — Institute of Inspection Cleaning and Restoration Certification
Melbourne · 15+ yrs
Fixed, upfront pricing
Licensed & insured Melbourne team
Same-week booking, most weeks
100% satisfaction guarantee
Overview

Odour Control you can actually rely on.

A bad smell is rarely on the surface. Cigarette smoke settles into plaster and soft furnishings, pet urine soaks through carpet into the underlay and subfloor, and damp odours live in wall cavities. Fragrance only hides them for a while. Convenient Property destroys odours at the source so they stay gone.

Our technicians are Odour Control Technician (OCT) certified under the IICRC, the international standards body for the restoration and cleaning industry. That training is what separates odour control from ordinary cleaning: it covers how odour chemistry works, the four pathways a smell travels through a building, and how to match the right equipment to the right source.

That equipment is genuine restoration plant, not retail product. Thermal fogging, ozone generators, hydroxyl generators and HEPA air scrubbing let us treat the air and the materials holding the smell — reaching carpets, subfloors and cavities that ordinary cleaning can’t. It’s a common finishing step on Melbourne rentals between tenancies, on fire and water damage jobs, and in homes with long-term pets.

Every treatment finishes with clear, documented re-occupancy timings, so you know exactly when the space is safe to use again.

Fixed, upfront pricing
Licensed & insured Melbourne team
Same-week booking, most weeks
100% satisfaction guarantee
Air movers and an air scrubber positioned in a sealed empty room
Our equipment

Four methods. Matched to the source.

This is restoration plant, not retail product — and the right choice depends on what caused the smell and whether the space can be vacated. Most jobs use more than one.

Convenient Property technician thermal fogging a Melbourne living room with a backpack fogger
01

Thermal Fogging

A heated deodouriser is turned into a dry fog with particles sized to mimic the smoke that caused the damage. It follows the same path the original odour took — into plaster, insulation, soft furnishings and wall cavities — and neutralises it where it settled.

Best forFire and cigarette smoke damage, and any odour that has penetrated porous building materials.
Convenient Property technician setting an ozone generator in a Melbourne living room
02

Ozone Treatment

An ozone generator floods the sealed space with O₃, which oxidises odour molecules and destroys them outright rather than covering them. It is the most aggressive tool we carry and reaches every void air can reach.

Best forHeavy nicotine, decomposition and severe pet contamination in vacant, fully sealed properties.
Convenient Property technician setting a hydroxyl generator in a Melbourne living room
03

Hydroxyl Generators

Hydroxyl radicals break odour molecules apart using the same reaction that cleans the atmosphere in daylight. Unlike ozone, treatment is safe around people, pets and plants, so the space stays in use while it works.

Best forOccupied homes, tenanted properties and businesses that cannot be vacated.
Convenient Property technician setting up an air scrubber in a Melbourne living room
04

Air Scrubbing

HEPA-filtered negative air machines pull contaminated air through the filter bank and out of the space, physically removing the smoke particles and spores carrying the smell instead of treating them in place.

Best forRunning alongside every other method, and any job where airborne particulate is still circulating.
IICRC OCT Certified

Odour control is a certified trade, not a spray bottle.

Our technicians hold the Odour Control Technician (OCT) certification from the IICRC — the international standards body for the restoration and cleaning industry. The OCT qualification covers the chemistry of odour, the four pathways it travels, and the correct application of thermal fogging, ozone, hydroxyl and air-scrubbing equipment. It is the difference between a technician who understands why a smell returned and one who simply sprays again.

Trained in the science of odour, not just the products
Correct method matched to the source and the building
Documented treatment cycles and safe re-entry timings
Reports suitable for insurers and property managers
What’s included

Everything covered, one accountable team.

IICRC OCT certified technicians
Source-based destruction, never just masking
Smoke and fire odour treatment
Pet and urine odour elimination
Damp, musty and mould-related smells
Thermal fogging and ozone treatment
Hydroxyl and air scrubbing where occupied
Documented safe re-occupancy timings
Who it’s for

Homeowners, businesses, property managers.

Homeowners
One-off or ongoing help that protects your home and your weekends.
Property managers
Compliance-ready reports, photos and fast turnarounds for the rent roll.
Businesses
Commercial premises serviced on schedules that fit your operation, WHS-compliant.
Our process

Four steps, no surprises.

01
Get in touch
Call or request an instant quote online.
02
Assess & quote
Fixed-price plan in writing, no hidden extras.
03
Complete the work
Trained team, right gear, done properly.
04
Follow up
Photos, report and our satisfaction guarantee.
FAQ

Common questions.

What does IICRC OCT certified actually mean?+
The Odour Control Technician certification is issued by the IICRC, the international standards body for the restoration industry. It covers odour chemistry, the pathways odour travels through a building, and the correct use of thermal fogging, ozone, hydroxyl and air-scrubbing equipment. It means the method is chosen from training and standards rather than guesswork.
Do you remove the odour or just cover it?+
We destroy it. Air fresheners only mask a smell — our treatments break the odour molecules apart at the source, so nothing returns once a fragrance would have faded.
Which method will you use on my property?+
That depends on the source, the materials holding it and whether the space can be vacated. Smoke in plaster usually calls for thermal fogging; a sealed vacant property suits ozone; an occupied home needs hydroxyl. Most jobs combine two or more, always with air scrubbing running alongside.
Is ozone safe to be around?+
No — ozone requires the area to be completely vacated during the cycle, including pets and plants. That is exactly why we carry hydroxyl generators as well, which are safe to run in occupied spaces. We always give you written re-entry timings before we start.
How long does odour treatment take?+
Most rooms are treated within a few hours. Heavier smoke or urine contamination may need an overnight fogging or ozone cycle before re-entry, and severe fire damage can require repeat cycles across several days.
Can you clear cigarette smoke from a rental?+
Yes. Nicotine odour is one of the most common jobs we do between tenancies — we treat the surfaces, soft furnishings and air, and can pair it with an end-of-lease clean so the property is handed back ready to list.
Can you get pet urine smell out of carpet?+
In most cases, yes. We treat the carpet, underlay and often the subfloor, since urine soaks straight through — surface cleaning alone rarely fixes it, which is why the smell keeps coming back after a standard clean.

Book odour control today.

Fixed pricing, licensed team, satisfaction guarantee across Melbourne.

Get a quote Call 0433 452 155
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